Terms of Use


This website (at the web domain warnersend.com) is operated by Net Alternative, an unlimited UK partnership of Mr S P Sugden and Mrs R N Sugden and operating from Unit 5B, Corinium Industrial Estate, Raans Road, Amersham, HP6 6YJ (please do not send unsolicited returns or mail here). Throughout this web domain, the terms “we”, “us” and “our” refer to the Net Alternative partnership. Net Alternative offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting the web domain (ie accessing or using any part of this website) and/ or purchasing something here, you “Use” or engage in our service and you agree to be bound by the following terms and conditions (“Terms of Use”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. If you do not agree to all the terms and conditions of this agreement, then you may not access this website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use. These Terms of Use apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

All features or tools existing at the web domain at any time shall also be subject to the Terms of Use. You can review the most current version of the Terms of Use on this page. We reserve the right to update, change or replace any part of these Terms of Use by posting updates and/or changes at this page or any linked, supplemental or new Terms of Use page at the web domain. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our website is hosted on third-party owned and managed web servers. We use reputable UK-based hosting companies (the web host). By accessing the website you accept the web host’s role in the provision of our services. You permit transfer of data between you and our web host’s network and computers and storage of your data and data pertaining to your interaction with the website and your use of our services at the web host’s physical facilities and those of any third-parties engaged by the web host to provide networking and/or hosting capabilities.

1. Online Store Terms

By agreeing to these Terms of Use, you represent that you are at least the age of majority in the UK, or that you are the age of majority in the UK and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the website or our service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms of Use will result in an immediate termination of our services to you.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

Headings used in this agreement will not limit or otherwise affect these Terms.

3. Accuracy, Completeness and timeliness of information

Whilst every effort is made to try to ensure the information and photographic content on the website is accurate and up-to-date, we are not responsible if information made available is inaccurate, incomplete or not current at the the time of use. The material on this site is provided for guidance only and should not be relied upon or used as the sole basis for making decisions. If the accuracy of specific information is important to your use of our service or any purchase, please contact us to confirm the information is correct. Any reliance on the material on this site is at your own risk.

This site may contain historical information that is not current and is provided for your reference only. We reserve the right to modify the contents of the website site at any time. You agree we have no obligation to update any information on the website and that it is your responsibility to monitor changes.

4. Modifications to Our Service and Prices

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue our service (or any part or content thereof) at any time without prior notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of our service or any product.

5. Products or Services

Specific products or services may be available exclusively online through the website. Others may be purchased also at third-party retailers or online retail portals. Products or services may or may not have limited quantities. All products and services are subject to return or exchange only to the extent limited by our Returns Policy and applicable UK Distance Selling regulations and legislation. Please note that made to order and personalised items are not refundable or returnable unless faulty or damaged upon receipt. This does not affect your statutory rights.

We have made every effort to display photographically as accurately as possible our products that appear at the store. We cannot guarantee your computer monitor’s accuracy in rendering the colours and details of the images at the website.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at anytime without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in our service will be corrected.

6. Accuracy of Billing and Account Data

We reserve the right to refuse any order you place at the website. In our sole discretion, we may limit or cancel quantities purchased per customer account, per person, per shipping or billing address, per order or sharing the same payment card or PayPal account. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be suspicious, fraudulent or dishonest or placed by resellers or competitors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

7. Optional Content or Services

We may provide you with access to third-party content or services which we do not monitor and exercise no control over.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party content or services. Any use by you of third-party content or services accessed through our website is entirely at your own risk and discretion; you should ensure that you are familiar with and approve of the terms on which content or services are provided by the relevant third-party provider(s).
All third-party content, services and features ,whether existing or made available in the future, shall be subject to these Terms of Use.

8. Third Party Links

Certain content, products and services may contain links that direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages arising from clicking or visiting the linked content or websites, nor from the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s own Terms of Use and policies and make sure you agree to them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

9. User Comments and Feedback and User Generated Content

If, at our request, you send certain specific submissions (for example comments, contest entries, reviews or images) or without a request from us you send creative ideas, suggestions, proposals, plans, images or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘user content’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any user content that you forward to us. We are and shall be under no obligation (1) to maintain any user content in confidence; (2) to pay compensation for any user content; or (3) to respond to any user content.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use.
By submitting user content you agree not to violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your user content will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware. You agree to indemnify us from any financial, reputational or other loss or against any legal action arising from your submitting user content. You may not use a false e-mail address, misrepresent yourself, or otherwise mislead us or third-parties as to the origin of any user content. You are solely responsible for any user content you submit to us and its accuracy. We take no responsibility and assume no liability for any user content posted by you or any third-party.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies and Omissions

There may exist information on our website or in our services that contains typographical errors, inaccuracies or omissions. This may include errors in product descriptions, pricing, promotions, offers, product shipping charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information. We further reserve the right to cancel orders if they arise from our error or we suspect they made have been influenced or arise from inaccurate information, without prior notice.
We undertake no obligation to update, amend or clarify information at the website or in our services or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in our services or on any related website, should be taken to indicate that all relevant or related information at any source has been modified or updated or is correct.

12. Prohibited Use

In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

13. Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the website are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Net Alternative, its partners, officers, employees, affiliates, agents, contractors, sub-contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the website or any content or service (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. In all jurisdictions, our liability shall be limited to the maximum extent permitted by applicable governing law.

14. Indemnification

You agree to indemnify, defend and hold harmless Net Alternative and its partners, employees, subsidiaries, affiliates, officers, agents, contractors, licensors, service providers, subcontractors, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

15. Severability

Should any provision of these Terms of Use be determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use. Such determination shall not affect the validity and enforceability of any other remaining provisions.

16. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our services, or when you cease using our website.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Use, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof).

17. Entire Agreement

Failure by us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use and any policies or operating rules posted by us on this website constitute the entire agreement and understanding between you and us and govern your use of the website and our services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).
Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

18. Governing Law

These Terms of Use and any separate provisions or agreements between you and us shall be governed by and construed in accordance with UK law.

19. Changes to our Terms of Use

This page describes the current Terms of Use as at any time and we reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes to this page or linked pages. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or our services following the posting of any changes to these Terms of Use constitutes acceptance of those changes.

20. Contact Information

Questions about the Terms of Use should be directed to Customer Services through the current contact options displayed on the website.

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